For the past six months, I’ve been working on a new podcast
called Everyday Experts , where I profile people from a variety of
jobs and industries about the people and systems behind the work
I know a lot of business podcasts already exist. But I wanted
this to be different. Rather than look to people we might
traditionally perceive as de-facto experts (that’s to say, CEOs,
renowned entrepreneurs, or celebrity figures), I wanted to help
uncover great leaders in unexpected places. That’s to say, people
you might come across in your day-to-day life, but not necessarily
recognize as experts.
Bus operators. Physical therapists. Beauticians. The local bar
owner who’s always there to take a shot with you when you need
one. The veterinarian who sees you only when you’re at your worst
and worried sick about the health of your favorite pet.
To kick things off, I rounded up a group of people I’ve gotten
to know personally — all of whom work face-to-face with their
customers or clients — and I asked them: “Can I interview you
about the work you do? I’d like to understand what makes you an
expert in your domain, and what the rest of us can learn from
We have a lot to learn from people who work face-to-face with
Amazingly, many of them said yes. For this first season,
that’s exactly who you’ll hear from — a diverse slate of
individuals who have taught me a lot about what they’ve learned
from working so closely with people in so many different contexts.
All together, these stories, and so many more, offer a unique take
at the work we do and the people we meet along the way.
I was getting very excited to launch this podcast and expose
some of their stories to the world. And so were they. But then,
COVID-19 hit, and everything changed. Under strict “shelter in
place” or quarantine regulations, bars have been shut down,
physical therapy practices have temporarily closed their doors, and
beauty services have been deemed “non-essential” businesses,
shut until further notice.
Due to the very nature of the work they do, most of these
individuals are no longer able to do their jobs. Or, they have been
disrupted in profound ways. As a result, the interviews I conducted
— all between October 2019 and February 2020 — started to feel
more like “time capsules” than real life.
It’s a scary time, to be sure. The world is collectively
holding its breath as we wait and see what the full impact of this
virus will be. And as for anybody who held a job in any
people-first industry, ranging from hospitality to theatre, there
is simply this moment, this pause, from everything they have
Given all that, it doesn’t feel quite right to launch this
podcast now. At least, not as intended. But, their jobs aren’t
going away forever — if anything, maybe their absence will remind
us what a crucial role they play, and how much more we’ll
appreciate then when they’re back. So I’m going to give it some
time to see how things are looking on the other side.
For now, I wanted to share my trailer with you, to get a sense
of what to expect in this future podcast. If these sound like the
kind of stories you’d like to hear first-hand, please subscribe,
and you’ll be among the first to know once I officially launch.
Until then, stay healthy, and I welcome your ideas about other
Everyday Experts that I might profile in the future.
Tune in here or subscribe at everydayexperts.co .
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